Takeaway: Annoying users come with the support tech territory, but sometimes a little venting can help. See if these scenarios sound familiar.
As a member of a local consultancy firm, my primary jobs are remote support and backups. Because of this, I deal directly with our clients a lot. Although I am fond of many of those clients, most of them still display behaviors that drive me, as a consultant, crazy. And maybe it’s the excessive rain and storms we’ve been having, but these behaviors have escalated lately. So I thought I would share some of these things with you to see whether you’ve run into them — and whether you’ve encountered other behaviors you want to share with your fellow readers.
Please understand, I do this to lay down a bit of humor so we can all commiserate, cope, and (I hope) laugh at the follies we deal with day in and day out. I do not, in any way, mean to suggest that I think people are horrible or that I don’t like to deal with them.
Note: This article is also available as a PDF download.
http://www.techrepublic.com/downloads/10-things-end-users-do-that-drive-me-crazy/2885105
Tuesday, May 10, 2011
10 things end users do that drive me crazy
See this Amp at http://tek.io/ktzTkW
Subscribe to:
Posts (Atom)